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Privacy Policy

1. Introduction

North Star Marketing Services LTD (“we”, “us”, or “our”) is a company based in the United Kingdom, operating the website https://nsb-uk.com/. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

This policy applies to all visitors worldwide. If you continue to use our website, you agree to the practices described below.

2. What personal data we collect

We collect the following personal data from users:

  • Name and email address submitted via our contact form on the website.

We do not collect additional personal information such as phone numbers, physical addresses, or payment details through this form.

3. How we collect your data

We collect your data:

  • Directly from you when you fill out and submit the contact form on our website.

  • Automatically through cookies and tracking technologies (see section 6 below) via Google Analytics and Facebook Pixel when you browse our site.

4. Why we use your data

We use your name and email address for the following purposes:

  • To respond to your inquiries or messages sent through our contact form.

  • To send you occasional marketing or service‑related emails, such as newsletters, offers, or updates (only if you have consented or opted‑in to receive such communications).

  • For internal record‑keeping and general business operations.

We will only send marketing emails if you have given us clear, informed consent, and you can unsubscribe at any time (see section 7).

5. Sharing and transfers of your data

We do not sell or share your personal data with any third parties for their own marketing purposes. However:

  • We may share your name and email with a third‑party email‑marketing or CRM platform (for example, Mailchimp or a similar service) solely to manage and send emails on our behalf. These providers are under strict data‑protection obligations and are not allowed to use your data for any other purpose.

  • We do not intentionally transfer your data outside the UK or the European Economic Area (EEA). If any transfer is required, we will ensure it is done in compliance with UK GDPR and other applicable data‑protection laws.

6. Cookies and tracking technologies

Our website uses the following tracking technologies:

  • Google Analytics – to collect information about how visitors use our website (e.g., pages visited, time spent, browser type, IP address).

  • Facebook Pixel / Meta Pixel – to measure the effectiveness of our advertising and to show relevant ads to users on Facebook and Instagram.

We plan to implement a cookie‑consent banner on our website soon, which will allow visitors to accept or decline non‑essential cookies before any tracking occurs. Until then, our use of analytics and pixel tracking is limited to essential and non‑identifiable data where possible.

You can manage or disable cookies in your browser settings at any time, though this may affect how the website functions.

7. Your rights over your data

Under UK data‑protection law (UK GDPR and the Data Protection Act 2018), you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or updating of your personal data if it is inaccurate.

  • Request deletion of your data, where there is no lawful reason for us to keep it.

  • Withdraw consent for marketing emails at any time (by using the “unsubscribe” link in our emails or contacting us).

  • Object to or restrict certain types of processing, including direct marketing.

To exercise any of these rights, please contact us using the details below.

8. Data security and storage

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including:

  • Use of secure communication channels (e.g., HTTPS).

  • Limiting access to your data only to authorised staff or contracted service providers who need it for specific purposes.

  • Using reputable third‑party platforms that apply strong security standards.

Your data will be retained only for as long as necessary to fulfil the purposes set out in this policy, or as required by law.

9. Children’s data

We do not knowingly collect personal data from children under the age of 16. If you believe we may have collected information from a child, please contact us, and we will promptly take steps to delete it.

10. Third‑party links and services

Our website may contain links to third‑party websites or integrate services such as:

  • Social media buttons or widgets (e.g., Facebook, Instagram).

  • Advertising networks or affiliate tools.

These third parties may have their own privacy policies and data‑handling practices. We are not responsible for the privacy practices of these external sites or services. Please review their policies separately.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with a new “Last updated” date. We recommend reviewing this policy periodically.

12. How to contact us

If you have any questions about this Privacy Policy, or wish to make a data‑protection request (e.g., access, correction, deletion, or withdrawal of consent), you can contact us:

Please clearly state your request and include any details that may help us identify your data (e.g., email address used when contacting us).